Guided Implementation: A Seamless Digital Transformation Journey

Digital transformation doesn’t have to be complex or costly. Mirata’s Guided Implementation approach is a comprehensive, step-by-step process designed to help organizations transition their traditional paper-based or disparate digital forms into a cohesive, fully integrated digital forms solution. Mirata’s approach helps companies: 

  1. Standardize processes
  2. Streamline workflows
  3. Integrate data seamlessly across their systems

Mirata is here to help your company have a seamless and efficient implementation process. Here are some of our tips on how companies can make the most out of the process: 

  • Develop a Clearly Defined Business Processes: Start with one or a few well-defined processes that are critical to your business operations. These processes will serve as the blueprint for digitizing and standardizing your forms.
  • Involve the people who work with the current process: : Engage business participants who are already knowledgeable about the forms and workflows your company uses. Their insights are invaluable during the training and customization phases.
  • Commitment to Consistency: Identify the core elements that should remain consistent across all forms—such as headers, colors, fonts, and other branding elements. Establishing these standards early on helps ensure a uniform user experience across the organization and speeds up the building process.

Process

The primary objective of Mirata’s Guided Implementation is to empower organizations to harness the full potential of digital forms with minimal disruption. 

We aim  to provide a guided, interactive, and iterative process that demystifies digital transformation and delivers tangible results in a short span of time. 

Mirata’s Guided Implementation process is structured into two main phases: the intensive training session and the follow-up open mic sessions.

Phase 1 – Intensive One-Week Training

The journey begins with an immersive training session that lasts one full week. During this phase, participants are introduced to the Mirata platform and its robust feature set, including:

  • Form Building Fundamentals: Training covers the basics of form design, including layout, user interface customization, and the integration of various digital elements.
  • Practical Application: Participants bring their own forms—those that are currently part of their business processes—to the training. This hands-on approach allows them to apply new skills in real-time and receive immediate feedback from expert trainers.
  • Identifying Consistency: One of the critical tasks during training is to decide what information should be consistent across all forms. This could include standardized headers, specific color schemes, fonts, and other branding elements that reinforce the organization’s identity.

This intensive training not only equips participants with the technical know-how to build digital forms but also emphasizes the importance of consistency and integration across all forms. 

Phase 2 – Four-Six Weeks of Open Mic Sessions

After the initial training, the process continues with four to six weeks of open mic sessions. These sessions serve as an extended support period where participants can:

  • Refine and Expand: Continue building out their digital forms based on the training insights. As challenges arise, participants can bring their issues to the sessions for real-time troubleshooting.
  • Integrate with Business Processes: Work through the specific workflow steps necessary to fully integrate the forms into existing business processes. This includes assigning logic to different users, automating tasks, and ensuring that data flows seamlessly between systems.
  • Backend Enhancements: Address technical enhancements such as linking forms to system-generated documents (e.g., attaching PDFs to work orders) and making uniform changes across all forms to maintain consistency.

These sessions are designed to ensure that by the end of the process, organizations have not only learned how to create digital forms but have also built a robust system that integrates these forms into their everyday operations. 

Customer Example: A Renewable Energy Utility

A practical example of Mirata’s Guided Implementation approach in action comes from a renewable energy utility. This customer is replacing their existing forms solution with Mirata because it is more powerful, can integrate into SAP, and meets both work order and non-work order work processes.

Here’s how the process unfolded for them:

  • Phase 1 – Onsite Training: The utility brought together key personnel including asset engineers and IT professionals for an intensive one-week training session at their office. This collaborative approach ensured that all critical stakeholders were on the same page from the start.
  • Phase 2 – Interactive Sessions: Following our recommendation, the utility participated in four weeks of open mic sessions. These sessions provided ongoing support as the team worked through digitizing their forms and integrating them with their existing processes.

Measurable Progress

By the end of the guided implementation period, the utility had successfully digitized 50 out of the 100 forms that were essential to their operations. 

This significant progress not only streamlined their work processes but also set the stage for further digital transformation initiatives including Environmental Health and Safety, Warehouse Management, Skills Assessments and more.

Conclusion

Mirata’s Guided Implementation approach ensures that organizations not only learn how to build and customize digital forms and workflows but also achieve a high level of integration and consistency across their work processes.

Whether you’re just beginning your digital transformation journey or looking to refine your existing processes, Mirata’s guided model provides the tools, training, and support you need to succeed. With a proven track record,this approach can help you streamline operations, reduce manual errors, and pave the way for a more efficient, data-driven future.

Embrace digital transformation with Mirata, and take the first step toward empowering your business for years to come.